Short answer: Google says local results rank mainly on relevance, distance and prominence. Relevance comes from your categories and a complete profile, distance from where the searcher is, and prominence from reviews, links and how well known you are. Other popular factors, such as photos or engagement, are practitioner inference rather than something Google confirms.
Most "ranking factor" lists mix what Google has said with what agencies believe. This guide separates the two. Each factor below is labelled Google confirms or Practitioner view, so you can decide where to spend time. If you want the work done for you, see our Google Maps SEO service.
In this guide
- The three factors Google confirms
- 1. Primary category alignment
- 2. Reviews: count, rating and recency
- 3. Proximity to searcher
- 4. NAP consistency across the web
- 5. Profile completeness
- 6. Photos
- 7. Engagement metrics
- 8. Local backlinks and prominence
- 9. Schema markup on website
- 10. AI search (not a Maps factor)
- Tactics that no longer apply in 2026
The three factors Google confirms
Google's Business Profile Help names three: relevance ("how well a Business Profile matches what someone is searching for"), distance (how far the business is from the searcher) and prominence ("how well-known a business is", including links and reviews). It adds that complete and accurate profiles are more likely to show, and that there is no way to pay for a better local ranking.
1. Primary category alignment
Google confirms (relevance). Google matches profiles to searches partly through categories. If your primary category does not match your target searches, other work has little to build on. Start every optimization here.
2. Reviews: count, rating and recency
Google confirms that more reviews and positive ratings can help local ranking. Practitioner view: recent reviews seem to count for more than old ones, and a steady flow beats a burst, which Google's policy treats as a possible manipulation pattern.
3. Proximity to searcher
Google confirms (distance). Distance from the searcher, or from the location in the search, is part of every local result. Service-area businesses are measured from their hidden address; the service areas tell customers where you go but do not move that point.
4. NAP consistency across the web
Practitioner view. Google asks for accurate information but does not name citations as a factor. Consistent name, address and phone across the web helps Google trust which details are correct, and old wrong listings can create duplicates.
5. Profile completeness
Google confirms: "Businesses with complete and accurate info are more likely to show up in local search results." Fill in services, hours, attributes and the description. Owner Q&A no longer exists, so it no longer counts here.
6. Photos
Practitioner view. Google says photos help you show what you offer; it does not call them a ranking factor. Real, current photos help searchers choose you once you appear.
7. Engagement metrics
Practitioner view, unconfirmed. Clicks, calls and direction requests may feed relevance, but Google has not said so for local results. Do not buy "engagement".
8. Local backlinks and prominence
Google confirms (prominence): prominence depends partly on how many websites link to your business. Local press, associations and other local businesses are the most natural sources.
9. Schema markup on website
Practitioner view. LocalBusiness structured data helps Google connect your website to your profile. It is good practice, not a Maps ranking factor, and it must match what the page shows.
10. AI search (not a Maps factor)
Being mentioned by ChatGPT, Gemini or Google's AI Overviews is not a Google Maps ranking factor. It can bring brand searches, which feed prominence over time. Google says no special markup or AI text files are needed for its AI features.
Tactics that no longer apply in 2026
- Answering owner Q&A: removed in December 2025.
- Chat response rate: Business Profile chat ended July 31, 2024.
- Weekly posts "to stop them expiring": standard posts have not expired after a week since 2021.
- Geotagged photos and keywords in the business name: not supported by Google's guidance; keyword names break the guidelines.
If your positions fell recently, the cause is usually a change on your side or a competitor's, not a new secret factor. Our Maps SEO audit checks the confirmed factors first.
Updated October 9, 2026: every factor is now marked as confirmed by Google or practitioner view; removed unsourced percentages, fixed ranking timelines and the retired Q&A factor. Sources: Google: improve your local ranking · Google Maps user-contributed content policy · Google Search Central: AI features and your website.