Privacy Policy

Last updated: May 8, 2026

This Privacy Policy explains how GMB Experts USA ("we", "our", or "us") collects, uses, and protects information you provide when you visit our website at gmbexperts.us or use our local SEO and Google Business Profile services. Your privacy matters to us, this page tells you exactly what we do with your data.

Information we collect

We collect only the information necessary to provide our services. This includes:

• Contact information you provide , name, email address, business name, business address, and phone number when you request a free audit, contact us, or sign up for services.
• Business profile information , details about your Google Business Profile, target keywords, and business operations needed to deliver our services.
• Website usage data , standard analytics including pages visited, time on site, and referring source. Collected via Google Analytics (anonymized).
• Communication records , emails, support requests, and notes from any consultations.

How we use your information

We use the information we collect to:

• Deliver the local SEO and Google Business Profile services you've requested
• Send free audit reports and respond to your inquiries
• Improve our website and service offerings
• Send periodic updates about our services (only if you've opted in)
• Comply with legal obligations

Information we do not collect or sell

We do not sell, rent, or trade your personal information to third parties. We do not collect payment information directly , all payment processing is handled by trusted third-party providers (Stripe, PayPal) under their own privacy policies.

How we share information

We share information only when necessary to deliver our services, including:

• Service providers , analytics tools (Google Analytics), email delivery (transactional emails), and hosting providers, all bound by confidentiality.
• Google services , when optimizing your Google Business Profile, we work directly with Google's tools using the access you grant us.
• Legal requirements , if required by valid legal process.

Data security

We use industry-standard security measures to protect your information including HTTPS encryption, secure email transmission, and access controls limiting employee access to client data on a need-to-know basis. While no method of transmission over the Internet is 100% secure, we use commercially reasonable measures to protect your data.

Cookies and tracking

Our website uses essential cookies to function and analytics cookies (Google Analytics) to understand how visitors use the site. You can disable cookies in your browser settings; some site features may not work properly if you do.

Your rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, message us on WhatsApp.

California residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides additional rights regarding your personal information. We do not sell personal information. To exercise CCPA rights, contact us on WhatsApp.

Children's privacy

Our services are intended for businesses and not directed at children under 13. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date at the top. Material changes will be communicated to active clients by email.

Contact us

Questions about this Privacy Policy? Message us on WhatsApp.