Fake reviews from competitors, ex-employees or people who were never customers hurt your ranking and conversion. We dispute them properly with Google, with high removal success rates.
Negative reviews from people who were never your customers can tank your star rating overnight. Google's automated removal often misses them, but the right manual escalation works. We've removed hundreds of policy-violating reviews.
Send us your business details. We diagnose the likely cause within 24 hours at no charge, even if you don't end up working with us.
Get a Free DiagnosisWe document each fake review's policy violation, submit a structured removal request with evidence, and escalate through Google's review team if denied. Persistence is the key, most successful removals require 2-3 attempts.
Custom plans or flat-fee for one-off problem fixes , see pricing.
Fake review attacks aren't random. They follow patterns we recognize within minutes. Spotting the pattern is what gets reviews removed , "this review is unfair" gets ignored every time. "This review violates Google's policy on conflict of interest" gets actioned.
5-15 negative reviews appearing within a 2-week window, often from accounts with no other review history, sometimes with similar phrasing or made-up complaints. We document the timing and pattern, then file removals citing fake engagement and conflict of interest.
Detailed knowledge of internal operations, complaints about treatment of staff (not service), and matching profile pictures to former employees. We file with conflict-of-interest evidence.
Reviewer is angry at a different business with a similar name. Often caught by exact details that don't match your business. We file as off-topic with screenshots showing the mismatch.
Generic 1-star reviews from accounts with hundreds of identical reviews on dozens of unrelated businesses. Standard Google removal pipeline.
Negative review from someone demanding payment to remove it. We document the extortion attempt and file as fraud , Google removes these aggressively.
First-attempt removal succeeds about 50% of the time. Second-attempt with stronger evidence succeeds about 80% cumulative. Third attempt via Google escalation reaches roughly 90%.
Outweigh fakes with authentic reviews. 5-10 new compliant reviews per month dilutes the impact of a few bad ones.
Brief, calm, dignified responses to fakes signal authenticity to future readers , even if Google doesn't remove them.
If 5+ fake reviews appeared within 2 weeks, map them. Coordinated attacks have higher removal success rates than scattered complaints.
First-pass removal works ~50% of the time. Re-file with stronger evidence. Some cases take 3 attempts.
Hit by a burst rather than a single fake review? A coordinated attack needs pattern evidence, not individual flags. See Google review bombing recovery.
No. Reviews that don't violate Google's policies can't be removed even if they're unfair. We tell you honestly during the free assessment which ones have removal potential.
First-pass removal: 5-14 days. Escalations: 30-60 days. Some cases take multiple attempts.
Per-review or bulk pricing depending on volume. Free initial assessment of your reviews.
Get a free GMB audit in 24-48 hours. Plans are available on request. No long contracts, ever.
Get My Free Audit