Short answer: Voice assistants answer local questions from map data: Google's assistants (Google Assistant, now being replaced by Gemini) use Google Maps and Business Profiles, and Siri uses Apple Maps. Keep your Google Business Profile and Apple Business listing accurate, especially hours and phone number, and write plain, direct answers on your website.
Many voice questions are local: 'where's the nearest coffee shop' or 'find me a plumber open now'. The assistant answers them from map and business listing data rather than reading out a page of links, so the accuracy of your listings decides whether you are the answer. Here's how to position your business as the voice assistant's first answer.
In this guide
- 1. Why voice search is different from typed search
- 2. How Google's assistants choose local answers
- 3. Apple Siri's data sources
- 4. Conversational keyword targeting
- 5. 'Open now' optimization
- 6. Phone number formatting for voice dialing
- 7. Position zero and featured snippets for voice
- 8. Multi-location voice optimization
1. Why voice search is different from typed search
Voice queries tend to be longer and more conversational than typed ones, and local questions carry a location, either spoken or taken from the device. A spoken answer usually names one or two businesses rather than showing a full list, so being the clearest match is the goal.
2. How Google's assistants choose local answers
On Android phones and Nest speakers, Google is replacing Google Assistant with Gemini (Gemini for Home on smart speakers and displays). Either way, local answers come from Google Maps, which means your Business Profile. Google says local results depend on relevance, distance and prominence, and that review count and rating are part of prominence. There is no published star threshold. Hours, phone and address must be accurate, because a spoken answer gives the user no chance to spot an error. If you want help making your business the answer in voice and AI results, see our AI search optimization for local businesses.
3. Apple Siri's data sources
Siri answers local questions from Apple Maps. Apple Maps place cards show ratings from Apple Maps users alongside reviews from partners such as Yelp, so your Yelp listing matters for iPhone users too. Your Apple Maps listing is managed separately from Google, through Apple Business (which replaced Apple Business Connect in April 2026); our Apple and Bing listing setup covers it if you serve iPhone users. iOS accounted for more than half of US mobile web traffic (53.6% in September 2026, according to StatCounter).
4. Conversational keyword targeting
Add FAQ sections to service pages that mirror voice phrasing: 'How much does a roof replacement cost in Tampa?' instead of 'roof replacement cost.' Write the answer in the first sentence under the question. FAQPage markup no longer earns FAQ rich results for most business sites (Google limited them to well-known government and health sites in 2023), so treat it as optional, not as a voice shortcut.
5. 'Open now' optimization
Voice queries like 'restaurants open now near me' filter aggressively by current hours. Maintain accurate hours including holiday hours, vacation closures, and special hours. If your listed hours say you are closed, or you have no hours at all, you cannot appear as open.
6. Phone number formatting for voice dialing
Voice assistants offer to call when users ask for a business. Make sure the phone number on your Business Profile is correct, use a clickable tel: link on your website, and give the same number in the telephone property of your LocalBusiness structured data. A wrong or inconsistent number means a lost call.
7. Position zero and featured snippets for voice
Voice assistants often read aloud the featured snippet (position zero) for informational queries. For local businesses, this means: write FAQ content that directly answers common questions in short, self-contained paragraphs. Use lists, tables, and numbered steps where appropriate.
8. Multi-location voice optimization
Each location must have its own GBP profile, its own consistent NAP across citations, and its own location page on your website. Generic 'contact us' pages don't help voice assistants disambiguate which location a user wants.
Updated October 9, 2026: removed an unsourced voice-share statistic and a star-rating threshold, noted Gemini replacing Google Assistant and Apple Business replacing Business Connect, and corrected the FAQ schema advice. Sources: Google: tips to improve your local ranking · Google Search Central: HowTo and FAQ changes · Apple Newsroom: Introducing Apple Business · StatCounter: US mobile OS share.